The small business market is large, growing, and increasingly Internet-savvy. Small businesses represent an enormous revenue opportunity for financial institutions that are able to meet their unique needs. Small businesses demand rich functionality, personalized service and immediate results. For revenue expansion and competitive advantage, financial institutions must deliver these qualities conveniently and efficiently.
Corillian Small Business Banking is a comprehensive, high-performance online banking application with which institutions can attract and retain small business customers. Corillian Small Business Banking lets small business owners focus on growing their businesses, with the confidence that their finances are accessible anytime, anywhere, and through any device.
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These highly valued clients can receive and pay bills, manage finances through business accounting software packages such as QuickBooks, and access electronic money transfer facilities. They can also set up and authorize users to have certain levels of access to business accounts and entitlements via controlled authorization services.
Corillian lowers the total cost of ownership for online banking by delivering the best-in-class online banking solutions on Corillian Voyager, which is the platform common to all Corillian line of business applications.
Secure Single Sign-on
Corillian recognizes that many small business owners often have business as well as consumer accounts at a financial institution. Corillian Small Business
Banking gives small businesses the power and convenience of seeing their complete financial relationship from a single log-in.
Tiered Authority
Tiered authorization features help to attract and retain small business customers. Corillian Small Business Banking allows small business owners to set up
secondary user accounts for employees or trusted partners. Tiered authority lets owners control access by secondary users at the following levels:
Bill Payment and Presentment
Payments and presentment for Corillian Small Business Banking provides customers with an easy way to pay their bills online, and provides financial institutions
with functionality proven to improve customer retention. Small businesses enjoy the convenience of scheduling and managing their payments online, the flexibility
to submit remittance information along with their payments, as well as the assurance of an audit trail of their payment history. The financial institution has the
option of controlling the user interface and payment data, enabling it to identify and capitalize on cross-sell and up-sell opportunities.
Real-time Alerts
Financial institutions delivering alert functionality to small business banking customers have a competitive edge in the market. Alerts provided by Corillian
Small Business Banking help to ensure that small business banking customers are always up-to-date on their financial condition. Corillian Small Business Banking
provides alerts for balance thresholds, successful or unsuccessful payments, payment due information, and transactions requiring approval. Alerts can be sent
to any e-mail address—including those of cellular phones and wireless PDAs.
Payroll and Tax Payments
Corillian Small Business Banking provides a simple, easy-to-use means for direct deposit of employee paychecks, as well as electronic payment of federal and
state taxes. Small business owners can make automatic direct deposit payments on a flexible schedule. In addition, Corillian Small Business Banking eases state
and federal tax payments with the help of convenient templates that are kept up-to-date automatically.
QuickBooks™ Integration via OFX
Among financial accounting and record-keeping software packages, QuickBooks is a leading choice of small businesses. Corillian Small Business Banking uses the
OFX protocol to connect the financial institution seamlessly to this critical tool. Small businesses can download real-time account information, and full
synchronization capability ensures smooth, error-free download to multiple clients.
Account Aggregation
Account aggregation improves customer retention by making the financial institution the focal point of the small business customers’ financial management.
Corillian Small Business Banking delivers account aggregation for bank and credit card accounts from other institutions. The account aggregation register can
also be used to store and track off-line data, such as the equity value of real estate, or the value of other non-financial company assets. By mining aggregated
data, financial institutions can also enhance their up-sell and cross-sell efforts.
Server-side Register
Corillian Small Business Banking provides an online check register that aids in small business customer retention. This functionality presents individual
account detail in a check register-like view. Customers can annotate their transactions and assign them to categories (e.g. payroll, office supplies, rent).
They can run reports to compare their expenditures to a budget or to complete forms at tax time. In addition, small business customers can reconcile accounts,
rename accounts, and create transaction splits.
Check Imaging
Corillian Small Business Banking enables the financial institution to present check images online. Customers can click on a check number or icon to bring up
an image of both sides of a check. They avoid the hassle of requesting a cancelled check, while the financial institution eliminates mailing and other servicing
costs. For the further convenience of small business customers, pre-formatted secure messages allow them to easily ask questions regarding the check image.
Electronic Statements
Corillian Small Business Banking makes electronic statement images available to customers. Small business customers can be alerted via e-mail when statement
images are available. They can opt out of paper statements, eliminating mailing and other servicing costs for the financial institution. Small businesses enjoy
the convenience of storing and searching electronic records instead of unwieldy paper records.
Online Enrollment
Lowers an adoption barrier by allowing small business customers to enroll in Internet banking directly from the financial institution’s Web site. Small
business customers avoid a time-consuming visit to the branch. Financial institutions enjoy increased rates of online banking adoption and customer self-service.
Real-time Information and Transactions
Small business customers have come to rely on the online channel to immediately reflect their deposits, payments and transfers. Only Corillian has a proven history
of handling real-time transactions in large-scale production environments. This capability is evident in Corillian Small Business Banking, giving small businesses
the confidence and assurance that their transactions are completed immediately and that their financial information is up-to-date.
Mobile Access
For small business owners who are on the move, Corillian Small Business Banking provides online banking access via any web-enabled device. Customers enjoy the
convenience of retrieving the very latest balance and transaction history information as well as making payments.